Terms of Use

We welcome you to our Website Panettone by Paloglou, through which you can easily and quickly place your online order at the touch of a remote button.
These Terms and Conditions are intended to inform you of your legal rights and responsibilities with respect to your access to and use of the website at Panettone by Paloglou either as a visitor or as a registered user. The operation of the Site as an e-shop is also governed by the use of the current Code of Conduct (Government Gazette B' 969/22-03-2017).

Your navigation in our online store as well as the realization of any transaction means the unconditional acceptance of these terms of use by you. In case of your disagreement or reservation about the part or all of these terms, you may send your relevant e-mail to the e-mail address info@panettonepaloglou.com before your navigation or the realization of the transaction, otherwise, the acceptance of all terms by you is unconditional. These Terms and Conditions govern the relationship between us regarding your access to and participation in the Service. Your use of the Service constitutes your acceptance of these Terms and Conditions.

The services are not directed or intended for use by anyone under the age of 18 without the consent of a parent or legal guardian.  You hereby declare and warrant that you are at least eighteen (18) years of age or that you have the aforementioned consent and undertake: 

A. keep your password confidential and solely responsible for maintaining the confidentiality and security of your account, all changes and updates submitted through your account, and all activities that occur in connection with your account.
B. not to mislead by using false names or names that you are not authorized to use
C. do not place false and fraudulent orders. 
D. provide us correctly and accurately with your e-mail address as well as any other contact information. 
E. to make proper and fair use of our website. 

All products on the menu (Products) are subject to availability. In case of difficulties in supplying or exhausting the products in stock, we reserve the right to inform you either by phone at the number you have provided or by email, about similar products of equal or superior quality and value, which you can order. If you do not wish to order such similar products, we will refund to you without interest the amount you may have paid in full. If you have an allergy, please leave us a note or call us before ordering.

Once you have spotted the desired product, you can add it to your shopping cart without obligation by clicking on the [Buy] button. You can view the contents of the shopping cart at any time without any obligation by clicking on the [Cart] button in the top right corner of the Website. You can remove products from the cart by clicking on the [Delete] button at any time. To buy the products in your shopping cart, click on the [Checkout] button. Clicking on the [Next] button will drive the order page to the opportunity to review once again all your order information. Clicking on the [Buy] button will confirm your order and complete the ordering process. This process can be interrupted at any time by closing the browser window. When you place an order ("Order") through our Service, you will be sent by us on behalf of the Store an email thanking you for your order and confirming that your order has been received (the "confirmation message"). You can track the progress of the order through our Website. Once your order is accepted, this is the agreement between you and the store. If the Store is unable to execute your order, you will receive an email stating that your order has been rejected. Please be aware that the Store will do everything to meet the specific delivery time, however, the schedule of your Order is determined taking into account the number of orders and the conditions faced by the Store at that time and is therefore not guaranteed. 

We will let you know if we notice an unexpected serious delay. Your personal information will be shared with the Store when processing your Order. We maintain an agreement with all our Branches that restricts the disclosure or further processing of personal information provided to them by us. Incorrect personal information may cause delivery problems or delays, so make sure you include your correct address and email address when ordering.

We reserve the right to withdraw from this website any product at any time and/or to remove or edit any material or content on this website.  In exceptional circumstances, we may need to reject the processing of an order after we have already sent you the Order Confirmation, which we reserve the right to do at any time at our sole discretion.

Responsibility for the products is transferred to you once you or a third party acting at your behest, other than the carrier, has acquired physical possession or control of the products. The ownership of the products passes into your hands either by the complete collection on our part of all amounts due in relation to the products, including shipping costs or by their delivery. 

You may not print, copy, reproduce, upload, republish, transmit, display, modify or reuse material from this Site for anything other than personal, non-commercial use without our prior written consent. We have full ownership of all photographs and data found on our website and it is forbidden to republish them without permission.

We have taken every care to prepare our Website. However, we will not be liable for any errors or omissions in relation to such content or for any technical problems you may encounter on our Site. If we are informed of any inaccuracies on our Website, we will try to correct them as soon as possible. To the extent permitted by law, we exclude any liability (whether arising out of negligence or otherwise) for loss or damage that you may suffer or any third party in connection with our Site and any website linked to our Site and in connection with its material. This does not affect our liability which cannot be excluded or limited under applicable law. We will not be liable if, for any reason, our Site is unavailable at any time or for any period.  From time to time, we may restrict access to certain parts of our Site or the entire Site to users who have registered.

In any event, we are not liable to others for any delay or non-performance of their obligations under this Agreement arising from any cause beyond our control, including, without limitation, any force majeure events.

To the extent permitted by law, we may amend these Terms at any time by posting updated or revised Terms and Conditions on the Website. Please check frequently for any updates or revisions to these Terms. Unless otherwise stated by us, any Amendments will be effective on the effective date of the Amendments. Your use of the Service after any modification or change to the Terms will be deemed to be your express acceptance of such modified/modified terms and you also agree to be bound by these modified/modified Terms.

Nothing in these Terms of Use affects your legal rights as a consumer under Greek law (2251/1994). According to Directive 2013/11/EC, which was incorporated in Greece by JMD 70330/2015, the possibility of electronic resolution of consumer disputes through the Alternative Resolution Dispute procedure (ADR) throughout the European Union is now provided for. If the customer has the status of a consumer (i.e. a natural person acting outside a professional capacity) and has any problem with a purchase made from our Website, he/she may initiate the ADR procedure through the single EU platform for online dispute resolution (ODR platform) and, in particular, through the following alternative dispute resolution organisations: Ombudsman for the consumer, Greek Mediator of Banking and Investment Services. In the event that the dispute is not resolved through the aforementioned procedure, our Branches reserve the right to decide on the way in which they will proceed, reserving the right to appeal before the Court, if this is deemed preferable.

If any provision of this Agreement is found to be illegal or unenforceable, the continuation with full effect and effect of the remaining provisions shall not be affected.


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